Privacy Policy

Simlr (the "Company") is committed to maintaining robust privacy protections for its users. Our Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

By downloading or using Simlr you agree to this Privacy Policy and our Terms of Service.

For purposes of this Agreement, "Service" refers to the Company's service which can be accessed via our mobile application "Simlr – Meet like-minded people globally". The terms "we," "us", and "our" refer to the Company. "You" refers to you, as a user of Service.

If you are under the age of 13, you may not download or use Simlr. We do not knowingly collect or maintain information from children under age 13. If you are between the ages of 13 and 16, you must get your parent or guardian to read and agree to our Privacy Policy and our Terms of Service.

1. What This Privacy Policy Covers

This Privacy Policy describes how our mobile applications collect, store, use, and share your personal information. It also describes how you can control and protect your privacy on our Service.

This Privacy Policy does not apply to the practices of companies that we do not own or control.

2. Controlling and Protecting Your Privacy

Personal Safety:

After getting to know someone online, you may want to meet him or her in-person. If so, be careful and use common sense. Never meet someone in private for the first time; choose a public place, and consider taking a friend.

Account Settings:

You can change your account settings at any time, including your visibility to other users.

Deleting Your Account:

You can delete your Account at any time by going to your profile page when you are logged into the mobile app and tapping ‘Delete account’. Your Account will be deactivated immediately but it may take a little while for Your Content (defined below) to be completely removed from the App. We will save your profile information in case you decide to restore your Account (which you can do within 30 days of deactivating your Account). If you delete your Account and try to create a new account within this time period using the same credentials, we will re-activate your Account for you. We reserve the right at our sole discretion to terminate or suspend any Account, or make use of any operational, technological, legal or other means available to enforce the Terms (including without limitation blocking specific IP addresses), at any time without liability and without the need to give you prior notice.


Store your password in a safe place, and do not share it with anyone. If you think someone has your password, you should change it immediately.

Posting Information:

Posting personal information on your public profile on Simlr, including “About me” will make it publicly available. The messages you send to other users may in turn be shared by them with others. Do not post or send information that you want to keep private.

Third Parties:

We are not responsible for (and don’t have any control over) the privacy policies of third party websites, apps and services. We encourage you to read the privacy policies of each and every website and app you visit.

3. Information We Collect

We collect different types of personal information about you and your activities. We collect personal information when you register, log into, and use our Service, including the features you use, the pages and screens you visit, and the information you enter. The specific examples in the following sections are not meant to be exhaustive.

Email Address:

We may require a valid email address to register for our Service. This email will be stored in our servers while you have an account with our Services. We may use this email address to contact you regarding your account and your interaction with our Service.

Profile Information You Provide:

We collect the personal information that you provide to create your profile on our Service, including name, about me, interested topics and languages.

Automatically Collected Device Information:

We receive and record information from your device, including device identification and IP addresses.

Activity and Usage Information:

We collect information about the features you use, the pages and screens you visit, and your transactions with us and with our partners and vendors, including information about your use of products or features offered through our Service.

Third Party Platform Registration (e.g. Google Play):

When you download or register for our Service by or through a third party platform, we may also access and/or collect certain information from your third party platform account. For example, if you create your account on our Service using Google, we may use your user ID from Google to establish your account. In addition, in the course of providing our Service on third party platforms, such as Apple App Store or Google Play Store, the platforms may collect information about you or receive information from us in order for that platform to provide and analyze their services. Please note that these platforms are developed and administered by people or companies not affiliated with us or any of our Services and that we are not responsible for the actions of those people or companies. You should carefully review the terms of service and privacy policies of the platforms that you use to access our Service.

4. How We Use and Disclose the Information We Collect

We process personal information:

Specifically, we use and disclose your information in the following ways:

To customize your experience:

It includes suggestions about people you may want to meet.

To provide customer service:

We use your information in response to questions or concerns you may bring to our attention.

For advertising purposes:

We may share information with companies we do not own, such as your IP address, AdID or IDFA, certain demographic information and your topics of interest, in order to allow these companies to deliver relevant ads.

For research:

To conduct research, including the numbers and types of visitors, and analyze traffic on our Service. We share some user data with companies we do not own to conduct this research.

For development and testing:

To develop and test new products and features, and improve our current ones, including by conducting surveys of our users, which might be conducted with or by companies we do not own.

Bug fixes and product improvement:

To find and fix technology problems. We send data to companies we do not own in order to analyze bugs in our websites and apps so that we can keep them running smoothly.

Policy enforcement:

To enforce our Privacy Policy and Terms of Service. We may send data to companies we do not own for the following reasons:

Contacting you:

To contact you, including to invite you to participate in surveys, and provide you updates and information about the Service and our other products and services.

Mobile ad identification:

We may use AdID or IDFA information on your device to customize your experience. These files help our ad partners to deliver relevant ads and monitor how you interacted with an ad.

Cooperation with law enforcement:

We may be required to cooperate with government and law enforcement officials to enforce and comply with the law. We may report threats of violence or self-harm and other illegal activities proactively, and we may disclose information about you to government or law enforcement officials in order to:

Business transfers:

We may share your personal information with another business entity in connection with a proposed or actual sale, assignment, merger or transfer of all or part of our business or the acquisition of all or part of another business. In such cases, we would require any such business entity to honor the terms of this Privacy Policy.

Management of our company:

We will process your information as needed to maintain our financial books and records, engage in sales of goods and services to members and advertisers, ensure the integrity and security of our systems and resources, operate our work environment, and respond to any potential compromise of anyone’s personal information.

Service providers:

We transfer information to vendors, service providers, and other partners who support our business, such as providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting research and surveys. These partners agree to adhere to confidentiality obligations consistent with this Privacy Policy and the agreements we enter into with them.


We may share information with third parties for the purposes of delivering relevant, personalized advertisements or content on our Service and on the websites or applications of third parties. To achieve this purpose, our partners may use the shared information:

5. Data Security and Storage

We use industry standard security measures to prevent the loss, misuse and alteration of the information under our control. However, we cannot guarantee that our security measures will prevent “hackers” from illegally obtaining this information. We will store and maintain your personal information for as long as necessary:

6. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect new or changed features and services, changes in the law, or changes in our use or collection of personal information. If you object to any terms and conditions of the Privacy Policy or any subsequent changes or you become dissatisfied with our Service in any way, your only option is to delete your account. Your continued use of our Service after we post a revised Privacy Policy means that you agree to the revisions.

7. Language

This Privacy Policy was written in English. If you are reading a translation and it conflicts with the English version, please note that the English version prevails.

8. Our Contact Information

If you have questions regarding these Privacy Policy, please contact us.


Updated as of November 28, 2019